FAQ

May I bring my dog or other pet to the show?
With the exception of guide, signal or service animals, animals are not allowed in the facility per convention center regulations.
May I take photos and video at the show?
Yes, we encourage you to take photos and video to share your auto show experience with family and friends.
Will tickets for the show sell out?
No, we will sell tickets throughout the run of the show.
Where is Will Call/Registration located and when is it open?
Will Call/Registration is located in Lobby D, across from the show entrance. It is open one hour prior to show opening and closes one half hour prior to show close.
May I bring food and drinks into the show?
Per convention center policy, outside food and drinks are not permitted.
Are strollers permitted in the show?
Yes, you may bring a stroller to the show.
How can I contact lost and found to recover a lost item?
Items recovered during an event are held for a maximum of 30 days. To claim a lost item, please leave a message on the convention center lost and found hotline: 619-525-5407. Be sure to include a description of the item, event name, the date that you lost it and your contact information (including phone number). Alternatively, you can email this information to the administrator of the program at lost.found@visitsandiego.com.

If you have another question about the show that isn’t answered on this page or elsewhere on our website, please submit it via email: ncda@ncda.com.

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